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Refund Policy

A legal disclaimer

All sales are carefully packaged and inspected before shipping. Please review the policy below before purchasing.

Original Artwork

All original artwork sales are final.
No refunds, returns, or exchanges.

Art Prints

Refunds or replacements for prints are available only if the item arrives damaged.

To request a refund or replacement:

  1. Contact us within 5 days of delivery

  2. Provide clear photo evidence of the damage

  3. Include your order number and description of the issue

If approved, we will provide either:

  • A replacement print, or

  • A refund at our discretion

Requests submitted after 5 days of delivery will not be accepted.

Non-Eligible Situations

Refunds will not be issued for:

  • Buyer’s remorse

  • Minor color variations due to screen display

  • Incorrect address provided by customer

  • Damage caused after delivery

How to Submit a Claim

Email: [Insert Email]
Subject line: Damaged Print – Order #[Number]

Include photos of:

  • The damaged item

  • Packaging

  • Shipping label

Commission Process

  1. Schedule a consultation in Commission.
    Share details about your concept, subject, size, and any reference images.

  2. Initial Consultation
    After reviewing your request, pricing and timeline will be discussed.

  3. Deposit to Secure Your Spot
    A non-refundable price varies $500 - $3000 deposit is required to begin all commissioned artworks.
    This deposit secures your place in the artist’s schedule and covers concept development and materials.

  4. Final Payment
    The remaining balance is due before shipping or delivery of the completed artwork.

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