Welcome to Art by Si. Monai
Refund Policy
A legal disclaimer
All sales are carefully packaged and inspected before shipping. Please review the policy below before purchasing.
Original Artwork
All original artwork sales are final.
No refunds, returns, or exchanges.
Art Prints
Refunds or replacements for prints are available only if the item arrives damaged.
To request a refund or replacement:
-
Contact us within 5 days of delivery
-
Provide clear photo evidence of the damage
-
Include your order number and description of the issue
If approved, we will provide either:
-
A replacement print, or
-
A refund at our discretion
Requests submitted after 5 days of delivery will not be accepted.
Non-Eligible Situations
Refunds will not be issued for:
-
Buyer’s remorse
-
Minor color variations due to screen display
-
Incorrect address provided by customer
-
Damage caused after delivery
How to Submit a Claim
Email: [Insert Email]
Subject line: Damaged Print – Order #[Number]
Include photos of:
-
The damaged item
-
Packaging
-
Shipping label